As a long-time Kindle fan I was eager to get my hands on a Fire. For the
most part I've found that it does what I wanted it to, which is be the
one device I can take with me anywhere. There are some great features;
the reader app is excellent (though not without flaws), the app store
experience is terrific, videos are fantastic, and the device is quick
and for the most part dead-simple to use, all thanks to the services
Amazon provides. And of course the extras that come with Prime
membership really make it a real value - I won't be cancelling my
Netflix streaming account just yet (watching Netflix on the Fire works
very well) but I imagine within a year Amazon's free streaming video
catalog will be just as good as Netflix. The free "lending library" book
every month really is the icing on the cake though, and makes Prime
membership a no-brainer. The hardware itself is solid and has a quality
feel, it's just the right size for one-handed use, and the screen is
fantastic (for an LCD screen) with good brightness and excellent color,
and a very wide viewing angle. So as a reader, video player and music
streaming device the Fire excels, and as an occasional browsing,
emailing, game playing tablety thing it does pretty well.
But
there are some downsides too; the small bezel size makes holding it
without inadvertent page-turns difficult, the lack of buttons makes
controls harder, the accessible storage memory is limited to just 5GB,
which seems awfully small when carrying my own video content on a trip,
and overall the interface of the system is just a little awkward and
unfinished. Sometimes the back button doesn't work, buttons are hard to
push accurately or launch the wrong function, navigation isn't exactly
intuitive, etc. Particularly annoying are things like the way that
almost half the screen is taken up by menu bars when browsing in
landscape mode, the "momentum" of the browsing not stopping, menu bars
that sometimes just pop up randomly while reading, and the navigation of
Newsstand content like the New York Times is incredibly awkward. And
then there's the jerkiness that happens when browsing or navigating
other content; to me, this just shouldn't happen when reading a book.
This is a Kindle, after all, Click Here to Preorder the new Kindle Fire
On the missing or unfinished side
its disappointing that there isn't even a little bit of social media
built in - no sharing clips of books or newsstand material via email, FB
or twitter. Also missing is the "read out loud" found on other Kindles,
and the new "X-Ray" feature found on the other new Kindles. There is no
archiving or syncing personal documents - they have to be mailed
individually to the Fire. And there's no page numbers in the books -
c'mon, Amazon, this is even available for the old Kindles at this point.
The browser lacks some basic functionality like being able to rearrange
bookmarks, and other little annoyances. The email application is very
basic, and doesn't always format text properly, and doesn't have simple
things like a landscape mode to view a list of messages. But the biggest
"unfinished" feature of the Fire is the Cloud integration; the Cloud
doesn't work hand-in-glove with the Fire in the way you think it might.
In order to access features like the video or the docs, you basically
have to go through a browser the way you would from any other device.
For the most part the Cloud acts only as a digital locker for items
purchased from Amazon, not seamlessly as a repository for any kind of
content you want to access from the Fire. The way the Cloud seems to be
marketed, and the way it should work, is that the Fire and the Cloud
should work seamlessly together for all kinds of content; if you upload
your own movie from your PC to the Cloud, you should see it in your
Video tab on the Fire, and be able to stream it or download it. If you
upload folders of work documents to the Cloud, they should be available
to browse and download from the Fire's Doc tab. But that's not the way
it works. For whatever reason, the Fire's using a Frankenstein mix of
the Cloud, Kindle digital library, the app store, and local storage to
handle content needs. It just isn't quite ready for prime time, and it
isn't what people are expecting when they pick up the Fire.
All
of these little things add up to make what could be a great device
merely adequate. Many will be able to overlook these problems and enjoy
the Kindle Fire for what it is; an inexpensive all-in-one-entertainment
device. I only point them out to remind people that they should not
expect perfection from the Kindle Fire, at least not out of the box.
Over the next few months it's possible (likely) that many of the
problems I have could be fixed with software revisions - i.e. the bezel
problem could be fixed by making the margins in the reader app
non-active, for instance, and the problem with the menus taking up too
much room could be fixed by making them accessible via swipe-up or
swipe-down. Hopefully Amazon is already working on these things. Until
then, I'm trying to learn to live with the Fire as best I can. Maybe I
can learn to love it.
NOTE: This review has been edited slightly
since it was originally posted for the purposes of clarity and to answer
questions that have come up in the comments thread to this review.
Please leave a comment if you need clarification or think that something
has been missed.
UPDATE NOV 30: a recent software update seems
to have fixed several of the above problems, specifically the system
speed and page-turning speed are better, and the button response is much
improved. Random menus no longer appear when reading, momentum in the
browser doesn't seem to be a problem anymore, and the carousel is much
easier to use as a result of it having slightly more "friction" in
paging through the most recent items used.
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